Fabulous rooms , excellent bedding & products in room too .
Karen
mars 2024
It’s beautiful
Ntsoaki
février 2023
It was so good to return to the hotel which we have been for many years, to see some of the same staff working there after Covid, it feels like we are going home not to a hotel. All the staffs are so friendly and helpful in many ways, the security in the hotel was top class. Breakfast was absolutely 1st class. There are so many different varieties to choose from and the waitress would bring out more tasty sweet pastries or savouries treats for people to sample.
Louisa
octobre 2024
Received an upgrade offer so was upgraded from my initial room to an island room. it was quite lovely as it was partly secluded with views of the canal and extremely spacious. The hotel is located less than a km away from the V&A which was amazing as you could pop out for some meals/shopping etc. Staff were absolutely excellent and welcoming which made the place feel like home. We also utilised the Spa and cannot recommend it enough.
Luweendo
mai 2024
-The location was perfect and right by the V&A. -Our room was large and beautiful .we got the Island room -Loved the complementary tote and face caps . -Toiletries were 100%, done to a full pouch manicure pouch ! -the VIEWS were breathtaking! Everywhere was amazing! - the WhatsApp chat to the team of Hosts- anything you needed was done promptly through that chat! - THE SPA !!!!!
Theresa
mars 2025
All of the start we came into contact with were helpful and so friendly.
Nichola
mars 2024
We grew into the hotel, when we first arrived it felt like a “corporate” hotel, staff saying hello because they were told to rather than it being genuine. The hotel was fantastic, we had a room with a port view out of one window and table mountain out of another. The breakfast facilities are superb, the best we have encountered on our many travels.
Chris
janvier 2024
Loved the location, the staff
Tarana
mai 2023
The location, hotel, and staff were fabulous. The location is in a prime location accessible to everything via foot or a quick uber/taxi ride. The staff and beautiful hotel are world-class, and I felt like royalty from check-in to check out.
Kiran
mars 2024
The staff were amazing - from check-in to the very last minute as we left the hotel. The breakfast had so many great options that I loved. The view from our room was stellar. I would never be tired of seeing the mountains and water every day. We had just checked in, and my sister, who is a massive Luvo Ntezo fan, met him, and he made her afternoon by gracing us with 30 minutes of his busy schedule. She will never forget that and was the highlight for her.
Mandile
novembre 2024